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      • Wyndfall Apartments 2022 - Case Study
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    • Fayetteville, NC
      • Amelia
      • Carolina Pines
      • Carolina Place
      • Cedar Heights
      • Claremont Hills
      • Clarendon Condos
      • Devonwood
      • Highland at Haymount
      • Magnolia Crossing
      • Meadow Pointe
      • Oakridge
      • Residences at Haymount
      • Summertime Apartments
      • Westlawn
    • Hope Mills, NC
      • Birchfield
      • Church Street
      • Crown at Steeplechase
      • Forest Pointe
      • Woodland Ridge
      • Wyndfall
    • Jacksonville, NC
      • Williamsburg Place
    • Kernersville, NC
      • Welden Park
    • Durham, NC
      • Meriwether Place
    • Mt Hope, WV
      • Cranberry Woods Townhomes
  • Contact Us
  • Jobs

Call us today! 910 401 2633

info@sweetwaterpm.com
Sweetwater Property ManagementSweetwater Property Management
  • Home
  • Properties
    • Fayetteville, NC
      • Carolina Pines
      • Cedar Heights Townhomes
      • Meadow Pointe Apartments
      • Oakridge Apartments
      • Forest Pointe Apartments
      • Residences at Haymount
      • Highland at Haymount
      • Westlawn
      • Amelia
      • Devonwood Apartments
      • Carolina Place
      • Claremont Hills
      • Summertime Apartments
      • Clarendon Aparments
      • Magnolia Crossing
    • Hope Mills, NC
      • Birchfield Apartments
      • Crown at Steeplechase
      • Church Street
      • Woodland Ridge Apartments
      • Wyndfall Apartments
    • Jacksonville, NC
      • Williamsburg Place Apartments
    • Kernersville, NC
      • Welden Park Apartments
    • Durham, NC
      • Meriweather Place
    • Mt Hope, WV
      • Cranberry Woods Townhomes
  • Resident
    • Resident Portals
      • Amelia
      • Birchfield Apartments
      • Carolina Pines
      • Carolina Place
      • Cedar Heights
      • Church Street
      • Claremont Hills
      • Clarendon Conods
      • Cranberry Woods Townhomes
      • Crown at Steeplechase
      • Devonwood
      • Forest Pointe
      • Highland at Haymount
      • Magnolia Crossing
      • Meadow Pointe
      • Meriwether Place
      • Oakridge
      • Residence at Hamount
      • Summertime Apartments
      • Welden Park
      • Westlawn
      • Williamsburg Place
      • Woodland Ridge
      • Wyndfall
    • Resident FAQ
    • Resident Maintenance Tips
    • Resident Handbook
  • Owners/ Investors
    • Benefits of a Boutique Property Manager
    • Owner FAQ
    • Industry Highlights
    • Case Studies 2022
      • Wyndfall Apartments 2022 - Case Study
      • Williamsburg Place Apartments Case Study 2022
      • Keystone Apartments
    • Top 10 Investor Concerns
  • About
    • Meet The Team
    • Careers
    • Sweetwater Capital
    • Our Partners
  • Services
    • Property Management
    • Consulting
    • Investment Sales / Financing
  • Blog
  • Apply Here
    • Fayetteville, NC
      • Amelia
      • Carolina Pines
      • Carolina Place
      • Cedar Heights
      • Claremont Hills
      • Clarendon Condos
      • Devonwood
      • Highland at Haymount
      • Magnolia Crossing
      • Meadow Pointe
      • Oakridge
      • Residences at Haymount
      • Summertime Apartments
      • Westlawn
    • Hope Mills, NC
      • Birchfield
      • Church Street
      • Crown at Steeplechase
      • Forest Pointe
      • Woodland Ridge
      • Wyndfall
    • Jacksonville, NC
      • Williamsburg Place
    • Kernersville, NC
      • Welden Park
    • Durham, NC
      • Meriwether Place
    • Mt Hope, WV
      • Cranberry Woods Townhomes
  • Contact Us
  • Jobs

About us

What is the key of our success

Home » About Us

Who we are

Sweetwater Property Management has proven market expertise in the multifamily industry. Our team’s experience allows us to consistently maintain the highest occupancy rates, while minimizing rental losses to reach the potential NOI for each property managed. We currently manage over 1,511 units across 27 properties.

Our expertise includes executive operations with specialty concentrations of marketing strategies, income generation, cost savings initiatives and creation of company culture. Our strengths create a solid foundation to build strategic plans for each managed property.

 

Our team is a group of military market experts, consistently achieving and maintaining high occupancy rates. We take a mindful approach to protecting the value of your investment by providing unparalleled service to our residents, creating a balanced culture at the property level to deliver high achievements of success.

We know that excellent property management service and communication make up the foundation that forms lasting and trustworthy relationships. We take pride in each and every one of the relationships we have formed over the years with our valued multifamily owners and investors. Our customers will tell you that we treat each property as if it is our own.

Tailoring Your Experience

We have determined the path for success and It really Is simple…

Educate

Every person on your team needs to understand what the goals are for the investment.

Motivate

Help our teams find what keeps them engaged to help us get results. This requires constant check In and collaboration to ensure we are removing obstacles In the day to day operations.

Celebrate

We want every person on our team to feel appreciated and valued. Celebrations are many types from bonus Incentives to time off to recognition.

Keep Repeating!

Why SWPM

The Mission

Focus and commitment to providing the best apartment living experience by creating the ultimate customer experience and emphasis on company culture. Our industry expertise will allow Sweetwater Property Management to be proactive and adaptable to the ever-changing market trends to generate the highest returns to our clients.

Core Values
Integrity * Relationships * Balance * Accountability * Achievement
Keys to Sucess

The keys to success for Sweetwater Property Management will be:

  • Thirty years of complete multi-family operations which include, resident relations, talent development, marketing strategies, other income creation, customized variable expense reduction, capital repairs, vendor relations, human resources, financial reporting and lender satisfaction.
  • Over twenty years of lease up and existing leasing operations
  • Executive team consists of 50+ years of multi-family operations
  • Mastered apartment turnover procedures to reduce loss rent due to vacancy
  • Military Market EXPERT
  • Construction supervision and project management
  • Occupancy specialist

They’ve said about us

  • At the end of January 2021 our investment group acquired Woodstream apartments located in Fayetteville NC. Woodstream is a 202 door garden style complex, of 70’s vintage. On takeover we were tasked with finding a local property management group to handle the day to day operations of our complex. After many interviews with different management groups the choice was easy. Sweetwater was a perfect fit!

    Our task list and timelines we requested were aggressive. We purchased an asset that had 35 down units that needed various levels of renovations, and we needed them back online FAST. Sweetwater handled all facets of renovation flawlessly. To date all 35 units are up and running and turns on lease expirations are seamless.

    We acquired the property with 83% occupancy (very poorly screened tenants) and the inability to evict due to the pandemic. Sweetwater navigated through the muddy waters and turned around the complex by bringing in a much better clientele. Sweetwater also found windows of opportunities to evict tenants when openings were available due to moratoriums. They have been very proactive and knowledgeable to know when they can and can’t do things which lead to our asset being stabilized at 95%. During all this they rebranded and remarketed the complex to be called Keystone.

    As a result of all hard work of the Sweetwater team, Keystone was named most improved complex in our local market. On acquisition our goal on this asset was a 3-5-year hold. The rapid turnaround in loss to lease, vacancy, renovations, community improvements, and proper complex management and teammates in place allowed us to take Keystone to market in less than a year, with a massive upside!

    I have nothing but high praise for Catina and the team that surrounds her! My only hope is that we will find an asset locally so we can work together again in the near future.

    Kent Speedy
    CFC Partners

Meet the team

Jose Reyes Santiago

Director of Maintenance

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Scott Climer

Regional Manager

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Vickie Taylor

Accountant/Accounts Payable Specialist

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Ben Debroke

Chief Operating Officer for Sweetwater Capital

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Angela Davis

Human Resources Director

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Anthony Rhinehart

Capital Repairs Manager

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Michela Spencer

Senior Accountant

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Nicole Baynes

Regional Manager

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Karri Clark

Regional Manager

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Tina Lopez

Senior Property Manager/Special assignment

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Catina Rhinehart

President / Founder

Catina Rhinehart began her career in multifamily housing in 2003

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Jackson Howard

Owner

Jackson Howard obtained his real estate license in July 2008. He founded Driven Property Management and became the Broker-In-Charge of this entity in 2013 servicing the Jacksonville, NC market.

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Heather Gonzalez

Vice President

Vice President

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Keri Alpers

Lender Relations

Lender Relations

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Angela Wallis

Financial Controller

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Krista Prince

Marketing Director

Krista first began her property management career working as a leasing agent with Catina Rhinehart in Fayetteville, NC.

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Contact Us

Complete the form to tell us more about yourself. We’ll be in contact with you to discuss next steps! You can also reach out to us at (910) 401-2633.

Send Message

Contact Info

  • Sweetwater Property Management
  • 720 Piper Farm Road, Fayetteville, NC 28303
  • (910) 401-2633
  • info@sweetwaterpm.com
  • Sweetwaterpm.com

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